Questions & Answers

• What is your customer satisfication policy? See Above..

• What are your standard payment terms? See Above..

• What makes you different from other local video editors? Why should someone hire you? We do some extra editing on the side of various projects and wedding but for the most part we shoot and edit all our own work..

• What makes you different from other local production companies? Why should someone hire you? Again we strive our best to create the highest quality wedding video and the best possible price. If you like the sample we send you of a complete actual wedding we would love to work with you. Our sample is reflective of the consistent quality of weddings that we shoot and edit. .

• What is your customer satisfication policy? See above..

• What are your standard payment terms? We except cash, check or credit card..

• How many months in advance do I need to reserve your services for my wedding date? Some couples book their wedding 1 year or more in advance. Most about 6 months. Sometimes we can accomodate a last minute wedding with only a few weeks time but if it's a high demand month May thru Oct. your best bet is to book it at least 6 months out..

• What are your standard payment terms? 50% down to hold the date within the final balance due two weeks before the day of the wedding..

• What is your customer satisfication cancellation policy? We will do everything humanly possible to videotape and edit your wedding video according to your specifications. Check the paperwork for specifics..

• What is your event cancellation policy? Check the terms of the paperwork we will be sending you..

• Will you attend the rehearsal? the rehearsal dinner? For an additional fee we can attend and even record the rehearsal dinner..

• Will I get the master tape? How many copies come with the package? You can purchase either the raw footage on mini-dv tape($40) or DVD.($125).

• Who exactly will be shooting my video? Do you use subcontractors? I shoot most of the weddings with my wife and or a 2nd videographer. If we have two weddings on a particular day it is shot by me and a 2nd videographer, and my wife and a 2nd videographer. I also have a 3rd videographer who often shoots primarily by himself..

• Is editing included in the standard package? If extra, how much is the cost? Yes editing is included in every package..

• What other services or special effects do you offer? How much is the cost? We create slides shows ($125), photo montages, extended highlight videos ($125). And equipment rental for slide shows. ($275)..

• Can I have my wedding on DVD? Is this included in the standard package or an extra charge? How much? All packages come with mutiple DVD copies. Extra copies are avialable for $20 each..

• How would you describe your style -- cinematic, documentary, or a mix of both? I try to capture the day exactly as it occurs without staging or directing the action. I try to use interesting angles and shots composition and be creative with the editing. .

• What kind of lighting do you use? Why did you choose this equipment? I use the Canon on-camera 10 watt light which is not extremely bright but gives you just the right amount of illumination for lower lit situations. It's portable, goes right on the camera and uses regular camera batteries/.

• What type of camera(s) do you use? Why did you choose this equipment? We use Canon 3CCD GL2 digital camcorders. Which are the lastest generation of digital cameras. Canon also has an XL series which is great and other companies have similar cameras but I find for weddings these are the best and most reliable cameras and are relatively easy to use..

• How many cameras do you use? Do you bring backup equipment? Yes most packages come with two cameras and two videographers..

• How many wedding videos do you typically produce at a time? How many weddings do you work each year? We shoot about 70 to 80 weddings a year..

• What makes you different from other local videographers? Why should someone hire you? We send out a Free Sample DVD to every prospective client. If you like what you see and it is within your budget we would love to shoot your wedding for you. We truly do care about the quality and consistency of creating the best possible wedding video for you at a very reasonable price..

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