Questions & Answers

• What are your standard payment terms? Payment terms are outlined based on timeframe of event, overall cost, and budget factors..

• What is your customer satisfication cancellation policy? We always offer our customers a 100% satisfaction gurantee on our services..

• What is your event cancellation policy? Once the deposit is paid and distributed to the vendors, there is no refund, however we will gladly attempt to reschedule the event in cases of emergencies through diligence with each vendor..

• How many months in advance do I need to reserve your services for my wedding date? We recommend a minimum of 6 months to a year on larger events, however we offer same day services..

• What makes you different from other local coordinators? Why should someone hire you? Our customer satisfaction and commitment is impeccable. Our drive to create a wedding that will last a lifetime in memories is top priority. You dream it, we do it!.

• Do you charge hourly, a flat rate or a percentage of my overall budget? We have several options available and tailored to each brides needs and budget..

• Can you assist with travel plans for out of town guests? Our honeymoon plans? Yes, we assist you with all travel arrangement needs for you, the bridal party, and any guests..

• Do you charge for an initial meeting? If so, is this amount credited should we hire you? Our belief is that you have to feel confident, secure, and comfortable with your planner. By offering a free consultation, this allows us the opportunity to share our experience and demonstrate our professional and personal demeanor before you ever make a decision..

• How many hours are you on site the day of the wedding/event? We are at the event several hours prior to commencement and remain on site until the event has concluded..

• When developing our wedding/event budget, how do you personalize this experience to our needs? Each wedding is so unique in itself and is personalized based on needs, desires, and feasibility. We will work hard to customize a wedding that is truly spectacular through price negotiation with vendors in an effort to personalize it for each client..

• Are you present at all vendor meetings? Do you pay the vendor fees and we pay you one lump sum? As part of your planning, we attend every vendor meeting to ensure your visions are incorporated and to assist with contractual obligations, pricing, and planning..

• What is the largest wedding or event you’ve managed? Florida Wedding Packages also handles corporate events of very large magnitude. No event is too big or too small for us. Our vendors and staff are capable of handling events in excess of 700 people..

• What if you become ill or cannot come to the wedding? Who will stand in for you? Melanie's improvisational skills have prepared her to handle any situation that might arise. We have a back up staff that is always involved during the planning of the wedding so that in the rare case something like this should occur, the back up staff is already involved and can seamlessly transition into that role..

• Do you employ other people to help you plan events? How much extra for additional staff? As part of our services, additional staff is always included..

• Do you recommend specific wedding professionals? Did you get referral fees? Our experience in the industry has allowed us to develop strong relationships with high quality vendors. This is an important step in the planning process because the contact person at your reception venue is not a certified wedding specialist and will only assist you with planning the menu, cake selection, setting up of the tables, table linen colors, etc. There is limited assistance, if any, with respect to planning your wedding, rehearsal dinner, ceremony and reception, etc. A wedding specialist usually has an accreditation as well as an active membership from a professional bridal association and can assist you with all phases of wedding planning. Since you have a modest budget, it will be in your best interest to hire a wedding specialist who can establish a realistic budget so that your money is spent on what's really important to you with vendors you can trust. We do not have a referral fee! .

• How do you assist in planning a wedding? What services do you provide? Your planner becomes your confident and you will be relying on her to play several roles in the course of planning your wedding. We have years of event and wedding planning experience and we are constantly evolving by staying on top of the market and enhancing our skills through our relationships with vendors, associations and the industry, at large. .

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